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Leadership & Teamwork Managerial & Soft skills Online Training

Online Training – Leadership Communication

DESKRIPSI

Communication is the process by which people create and share information and ideas with one another in order to reach mutual understanding and get things done. Effective communication is the foundation of positive and cooperative working relationships. Managers and supervisors have positions as leaders in their workplace and need to be able to communicate effectively with employees, colleagues, and upper management. The objective of this training session is to help managers and supervisors build more effective communication skills.

OBJECTIVE

• Achieve a strong focus on your business goals and objectives
• Improve staff engagement
• Enhanced skills to boost productivity and quickly
• Encourage extraordinary performance from employees
• Outperform the competition – a competitive edge
• Understand Emotional Intelligence and how to use it effectively

OUTLINE

1. Connecting Leadership and Communication
2. The Barriers to Effective Communication

• Culture, background, and bias
• Noise
• Ourselves
• Perception
• Message
• Environmental
• Smothering
• Stress

3. Communication Skills

• Active Listening
• Feedback
• Non Verbal Behavior of Communication
• Speaking Hints

4. Definition of Leadership Communication

• Core Communication
• Managerial Communication
• Corporate Communication

5. Projecting a Positive Leadership Image
6. How Ethics Connects to Image or Ethos
7. Emotional Intelligence in Leadership Communication

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Topik Training	: Online Training – Leadership Communication
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