Portal Jadwal Training & Consulting, Sertifikasi dan Non-Sertifikasi

Credit Analyst

February 25, 2015

Credit Analyst

Jadwal Pelatihan Credit Analyst

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Instructor by : Herry Achmad Buchory 


Credit analyzing process of debitur sometimes can be complicated. It is not only the matter of achieving sales target but also the matter of risk management strategy.

Inappropriate risk management strategy may allow loss in the company as non performing loan or bad debt. Improvement in credit analyst strategy and skills will perform increasing in company revenue and decreasing in NPL (Non Performing Loan).

This comprehensive and practical course provides the key skills needed.

Various skills such as Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report, Visiting or Telephone Calling, Post Credit Analyzing activities will be intensively discussed in this program with the aim of developing you as a successful credit analyst and improving your existing skills.



After attending this program, participants will be better able to:

  • understand their responsibilities, roles, and attitude as a credit analyst
  • understand credit analyzing system, strategy, and policy
  • learn what and how to prepare for a credit analyzing process
  • learn how to classify type of debitur and prepare strategy to deal with each type of debitur
  • learn how to build rapport
  • learn how to negotiate or deal with difficult debitur
  • learn how to visit or call effectively
  • learn how to handle objections or inquiries
  • understand the post credit analyzing activities
  • achieve desired outcomes for the organisation and themselves
  • develop necessary skills to become a successful debt-collector



1. Principal Concept of Credit Analyst

2. Roles, responsibilities, and attitude of a STAR Credit Analyst

3. Steps in analyzing credit : Gathering Information, Preparing Interview, Interviewing and Requesting Additional Information, Checking Credit, Analyzing, Preparing Report

4. Techniques in analyzing credit : 1P 5C

5. Principal of Survey

  1. Important things to be exercised during survey process

6. Building rapport

  1. Introduction
  2. Setting the scenario
  3. Questions using V-A-K-O-G model

7. Matching needs and presenting solutions

  1. Identifying pleasure or pain type of people

8. Getting agreement – handling objections or inquiries

  1. Using boomerang method, conditional method, metaphor, and so on

9. Post Credit Analyzing activities

  1. Summarising
  2. Filing
  3. Follow up
  4. Visiting and calling effectively
  5. Building Confidence

10. Lots of tips and videos for successful credit analyst



This Program is recommended to all new credit analyst and those who want to improve or refresh their ability as a professional credit analyst.





Case Study




Training Kit



Lunch + 2 X Coffee Break


Pick Up Participants (Yogyakarta)


TRAINING FEE for Credit Analyst

Rp7.500.000,- / participant / NON Residential

Quota minimal 3 peserta

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