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Competencies: Design, Development and Implementation

INTRODUCTION

It has become increasing important to be able to objectively assess the competency of personnel with an organization, whether for reviews, interviews, recruitment assessment, promotion, performance management, or to assess their technical capability, as well as using these to define talent and high potential. This training course has been specifically tailored to aid those who have to design, develop, implement or assess people using Competency Framework systems within their organization.

This highly interactive and engaging training course on Competencies will provide participants with the desired knowledge, understanding and practical skills to design, develop, utilize and assess Competencies and Competency Frameworks in their organization. You will learn the key terminology related to competency systems, how to develop and refine your system, as well as the key factors involved with implementing this into the organization culture. Also, you will learn how to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level.

HIGHLIGHT

• The design factors that need to be considered when considering a competency framework system
• How to define and write competencies for your organization in line with business objectives – Both behavioral as well as technical
• How to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level
• The planning, communication and training requirements to implement the competency framework system into the business
• The reviewing of the competency framework system to ensure continual ongoing improvement
• Using the framework in recruitment, assessment, defining talent and development
• How to effectively communicate the framework to key business stakeholders and the organization

OBJECTIVES

At the end of this training course you will learn to:

• Understand and define competency and competencies
• Apply techniques to develop, design and implement a business competency framework system for the organization (Technical/Behavioral)
• Objectively assess employees to identify the gap between actual competency and the required competency and to bring the employees awareness to the required level
• Create and write competency terms for the framework, whether behavioral or technical
• Utilize the framework for recruitment, assessment identification and development purposes

COURSE OUTLINE

1. Designing the Competency System

• Why have a framework? Defining the Business Purpose
• ‘Competency / Competencies’ and ‘Competence / Competences’
• Aligning the Required Competencies to Business Objectives and Strategy
• Framework Structure: Technical or Behavioral – Specific or generic?
• Data Gathering Methods
• Utilization of the System: On-line or Paper-based?

2. Developing the Competency Framework System

• Consideration of Assessment Factors
• Creating and Writing the Framework Terminology
• Examples of Frameworks: Keep It Simple
• Testing and Calibrating the Competency Framework
• Review the Framework: Continual Improvement

3. Behavioral Frameworks: Design and Development

• Identification of the Behaviors to Measure
• Defining the Behavioral Competency Criteria and Levels
• Methods of Assessment and Utilization: Psychometrics
• Competency Requirements of People to Assess

4. Technical Frameworks: Design and Development

• Defining the Technical Behaviors to be Measured
• Measurement Methods, Levels and Assessment
• Technical Data Gathering and Assessment
• Competency Requirements of People to Assess

5. Implementation and Assessment of the System

• Utilizing the Frameworks for Recruitment, Assessment and Development
• Implementation Strategy Plan
• Communication Plan to Ensure Full-cooperation and Buy-in
• Developing a Training Strategy of those Using the System
• Review and Feedback of the System
• Next Steps

TRAINING METHOD

Presentation

Discussion

Case study

Evaluation

FACILITIES

Training Kit

Handout

Certificate

Lunch + 2x Coffee Break

Souvenir

Form Pre-Registrasi

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Topik Training	: Competencies: Design, Development and Implementation
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